Residency Verification

Residency Verification

City of Hilliard residents and Income Tax residents whose taxes primarily fund the Recreation and Parks Department receive a discounted rate on membership and programs. To qualify for this discounted rate, residents and employees within Hilliard city limits must provide proof of residency or income.

Who qualifies for the discounted Resident rate?

Hilliard Residents: Anyone who lives within Hilliard Corporate Boundaries and therefore pays property tax to The City of Hilliard (Franklin County Auditor – Tax District 050 – City of Hilliard), receives the lowest rate. 

Income Tax Residents: Anyone who works within Hilliard Corporate Boundaries and therefore pays income tax to The City of Hilliard qualifies for the Hilliard resident rate.  This will be listed on a pay stub or tax documents. Any amount of income tax paid to the City of Hilliard in the household qualifies the household for income resident status.  

Who does not qualify for the Resident rate?

School District/Non-Residents: Anyone who does not live or work within Hilliard Corporate Boundaries and therefore does not pay either property or income tax to the City of Hilliard pays the nonresident rate. Paying taxes to the Hilliard City School District does not qualify for City of Hilliard residency or Income Tax residency. The Hilliard City School District and City of Hilliard are separate entities.  

Proof of residency documentation

Please provide one of the following residency verifications to receive the Resident rate: 

DocumentCriteria
Franklin County AuditorName as homeowner on address.
Utility Bill to Current AddressUtility bill must be in your name.
Copy of Lease Agreement (Renters)Your name must be on the lease.
Bank Statement with Current AddressStatement must have your name on it.
Mortgage Statement with Current AddressMust have your name listed on the mortgage.

Please provide one of the following city income tax verifications to receive the Resident rate: 

DocumentCriteria
W2Proof of taxes paid to the City of Hilliard.
Pay StubProof of taxes paid to the City of Hilliard.
Letter on LetterheadFrom Hilliard business verifying address of work location may require additional confirmation with Auditor.

How to provide your proof of residency

Existing RecTrac users/households may upload documents via their RecTrac account or provide them in person at The Well, 3993 Cosgray Road. 

To upload your residency verification documents in RecTrac:

  • Save your residency verification document as First & Last Name_Residency_2026 (Example: Taylor Smith_Residency_2026) before uploading it to your Webtrac account.
  • Login to your RecTrac account.
  • Click on your Family Account Name in top right corner of the page.
  • Under My Accounts, click Documents.
  • On the Upload Option dropdown, select Link to Household.
  • Under Enter a Description for this File, type your First & Last Name_Residency_2026 (Example: Taylor Smith_Residency_2026).
  • Under Document Category, select Residency Verification Document.
  • Upload your document by clicking on the small file image.
  • Click Upload.

Residency verification expires after two years. You will receive an email notice to update your residency verification ahead of time. Be sure to opt in to our communications so you don’t miss this important update! 

For further questions, please reach out to The Well:
(614) 876-5200