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Indoor Aquatics

Swim, relax, and play all year round.

Facility Calendar

Indoor Aquatics

Ages & Supervision

The Indoor Aquatic Center offers a versatile and inviting space for swimmers of all ages and abilities. With a lap pool and leisure pool featuring a lazy river, play features, slide, and spa, it’s a year-round destination for fun and fitness.

Please note: Indoor aquatics is part of The Well membership.

Hours of operation are subject to change. We strive to provide consistent access, and schedules may be adjusted to ensure safe and properly supervised operations for all guests. 

From swim lessons to water fitness, the Indoor Aquatic Center is your destination for staying active, having fun, and enjoying the water—no matter the season.

Children 13 & under must be with an adult in the aquatic center.

Non-swimmers must stay within arm’s reach of an adult.

Spa: Ages 18+ only

Slide: Height requirement 48” minimum. All patrons are measured on-site.

Deep Water Access:

       Ages 13 & under must pass a swim competency test before using deep water.

       Lifeguards may require a swim test for any swimmer showing poor ability.

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The Well Amenities

Hours
Hours
Community Spaces
Community Spaces
Alchemy
Alchemy
Fitness
Fitness
Gyms
Gyms
Athletic Training
Athletic Training
Indoor Aquatics
Indoor Aquatics
Indoor Track
Indoor Track
Camps
Camps
Teaching Kitchen
Teaching Kitchen
Commercial Kitchen
Commercial Kitchen
Exploration Room
Exploration Room
Reflection Room
Reflection Room
Wudu Room
Wudu Room
Memberships
Memberships
Daily Passes
Daily Passes
Policies
Policies

Indoor Pool Rules and Policies

Facility management reserves the right to adjust pool policies and regulations as needed for the safety and recreation of all patrons, at any time.

General Safety
  • Staff/Lifeguards must be present for facility and pool use.
  • Patrons must follow all instructions from Pool Management and Lifeguard staff. Failure to do so may result in dismissal from the facility.
  • All guests must follow staff directions during emergencies, safety checks, and facility closures.
  • Emergency and safety equipment is for staff use only unless otherwise directed by a staff member.
  • No blocking lifeguard chair access (on deck or in the water).
  • No blocking doors, entrances, or exits.
  • No glass.
  • No alcohol or drugs. No smoking, vaping, or e-cigarette use.
  • No food, gum, or beverage is permitted on the pool deck, except for water.
Conduct and Behavior
  • No horseplay, pushing or forcing others into the pool, throwing children, holding people underwater, hanging around necks, or holding people on shoulders.
  • No public displays of affection.
  • No foul language (zero tolerance).
  • Photography and recording of other patrons is not allowed without prior authorization or consent.
  • No climbing on poles, ladders, fences, or lane lines.
  • No extended breath-holding.
Attire and Hygiene
  • Proper swimwear is required. Clothing is only permitted on top of a bathing suit if it is specified for pool use. Street wear, such as jeans, outerwear, and shoes, is not permitted, at the discretion of Aquatic Management.
  • Swim diapers are required for all users who are not toilet trained.
  • No mermaid tails, swim devices, or clothing that restricts leg use.
  • All patrons must shower before entering the water.
Toys, Equipment and Flotation Devices
  • Only pool-approved toys and balls are permitted, at the discretion of Aquatic Management.
  • Use of facility owned equipment is limited to water fitness and personal exercise, at the discretion of Aquatic Management. Failure to use equipment as intended or to handle equipment poorly will result in removal of the equipment.
  • No mermaid tails, swim devices, or clothing that restricts leg use.
  • All toys, equipment, and flotation devices must be used as intended by the manufacturer.
  • Patrons are encouraged to check with pool staff before bringing toys into the water.
  • Hard plastic water shooters, Frisbee-style discs, Nerf balls, toys not specifically designed for pool use, and oversized, fabric-covered, or silicone-coated pool noodles are not permitted.
  • Personal flotation devices, such as life jackets and Puddle Jumpers, must be U.S. Coast Guard-approved.
  • Infant float rafts are not permitted.
  • Floatation devices, such as life jackets, Puddle Jumpers, and water wings, are not permitted on slides.
  • Neck floats are not permitted for any age under any circumstances.
Age and Active Supervision Requirements
  • Patrons 13 and under must be accompanied by an adult (18+).
  • Adults supervising children at the pool facilities are expected to follow the Active Supervision Policy, including being within direct eye line of the child, being able to easily communicate with the child, and encouraging safe behaviors and rule following. Patrons using the spa may not supervise from the spa.
  • Non-swimmers, children 5 years of age and younger, or children using flotation devices must remain within arm’s reach of a responsible adult 18 years or older.
  • One adult may supervise up to two swimmers requiring arm’s-reach supervision at a time.
  • Passing a swim test does not exempt the swimmer from supervision policies as swimming ability does not negate the need for age-based supervision.
Lap Pool Rules
  • Lap lanes are designated for continuous swimming, organized training, and personal water fitness.
  • When 3-4 swimmers share a lane, circle swimming is required. Swim on the right-hand side of the lane and pass at turns. Rest only on the wall, without obstructing other swimmers.
  • Hanging on lane lines is prohibited. Swim under lane lines – not over.
  • Training equipment (kickboards, pull buoys, fins, paddles) may be used if safe and non-disruptive. Weights of any kind are not permitted.
  • Private instruction or coaching is not permitted.
  • Ages 13 and under must pass a swim competency test before using the lap pool. Passing a swim test does not exempt the swimmer from supervision policies. 
  • If a lifeguard observes a swimmer of any age displaying poor swimming ability, pool staff may require a swim test prior to continued use of the lap pool.
  • Diving from the pool edge is permitted only at the 9-foot depth.
  • Use of the starting blocks is permitted only for organized teams and trainings with prior authorization from the City of Hilliard.
Leisure Pool Rules
  • Slides, water features, and play structures must be used only as intended.
  • One person at a time on slides. Riders must go down feet-first, facing forward.
  • Patrons must wait until the splash/landing area is clear before sliding.
  • Diving, flips, spins, and backward entries are not permitted in the leisure pool.
  • Rough play, dunking, and climbing on water features, walls, and fixtures are prohibited.
  • No plugging water-feature holes.
  • No crawling under platforms or between features.
  • No throwing objects into dumping buckets. 
  • Walk around slides – not through them. 
  • Toys are permitted only if they do not obstruct visibility or compromise safety. 
  • Water features, lazy river propulsion, and the slide may be turned on or off at staff discretion as needed for programming and safety.
Slide Rules
  • Riders must be at least 48 inches tall. All patrons are measured on-site.  
  • Only one rider at a time. 
  • Riders must wait to be dispatched and remain in line. 
  • Enter the slide feet first, facing forward. 
  • Stopping, standing, or turning inside the slide is not allowed.
  • Exit the slide area immediately after landing.
  • Goggles/eyewear, flotation devices, jewelry, or loose clothing are not permitted on the slide.
  • Adults may not ride slides with children.
Lazy River Rules
  • Enter and exit only at designated access points. Entry from the side or walls is not permitted.
  • Walking or swimming against the current is not permitted.
  • No inner tubes are permitted.
  • No standing on, or jumping off the alcove bench seat.
  • No blocking the entrance or exit to the lazy river, or the alcove.
Spa Rules
  • Maximum capacity: 24 persons (per facility guidelines).
  • Children under 18 years of age are not permitted in the spa.
  • Limit use to 15 minutes at a time. Extended exposure may cause dizziness or overheating. Staff reserve the right to require patrons displaying concerning symptoms to exit the spa for a minimum of 15 minutes.
  • Patrons with medical concerns should consult a physician prior to use.
  • Patrons must sit in the spa; no standing on benches or walls, swimming, or submerging the head underwater.
  • Sitting on spa walls is not permitted, as it obstructs lifeguard view.
Swim Test and Lap Pool Access
  • Swimmers 13 and under must successfully pass a swim test prior to use of the lap pool/deep-water areas where required.
  • Passing the swim test does not exempt anyone 13 and under from the Active Supervision Policy.
  • If a lifeguard observes a swimmer of any age displaying poor swimming ability, pool staff may require a swim test prior to continued use of the lap pool.
  • Any swimmer may be required to re-test on any given day if a Lifeguard or Supervisor deems it necessary for safety reasons.
  • Patrons may attempt the test once per day and may try again on a subsequent visit if unsuccessful.